Please contact the customer service specialist for return and exchange, we will further understand your usage status, and handle return and exchange for you as soon as possible
According to the provisions of the Consumer Protection Law, TIBUKKYO, Taiwan's Derong Collection, allows you to enjoy the seven-day appreciation period of the arrival of the goods.It is counted from the next day after the consumer completes the receipt of the receipt to the 7th day.
Once the product is worn and used, it is unpacked and used, and returns are not accepted.After receiving the product for more than 7 days, depending on the situation, please contact customer service LINE: @Lnx5359h
We attach great importance to each customer's ability to choose the product that suits them. The following situations cannot be returned or exchanged:
We assure you that if you receive a defective item, we will pay for the return shipping. We follow the principle that the responsible party bears the shipping costs incurred for returns and exchanges, as follows:
【What the company is responsible for】
1. Product quality problems.
2. Wrong or missing items.
【Customer responsibility】
1. Wrong choice of wrist circumference, additional beads need to be added or re-matched.
2. Don't like the style you received.
3. Ore cracks in the natural texture of the ore... within the normal range and other non-quality problems.
[Return & Exchange Application Instructions]
According to the provisions of the Consumer Protection Law, TIBUKKYO, Taiwan's Derong Collection, allows you to enjoy the seven-day appreciation period of the arrival of the goods.
It is counted from the next day after the consumer completes the receipt of the receipt to the 7th day.
TIBUKKYO Derong CollectionWe are Taiwan handmade beads design brand - TIBUKKYO, we believe that adornment is not just about looking good, but also about feeling good and connecting with the spiritual world. That's why we offer a wide variety of spiritual adornments, including Bodhi seeds, Southern Red Agate, natural Tridacninae, Six Realms Wood, Burmese Yellow Jade, Tiger Eye Stone, and more.