{"id":13084,"date":"2022-02-02T15:32:35","date_gmt":"2022-02-02T07:32:35","guid":{"rendered":"https:\/\/tibukkyo.com\/?page_id=13084"},"modified":"2022-02-02T18:51:44","modified_gmt":"2022-02-02T10:51:44","slug":"refundpolicy","status":"publish","type":"page","link":"https:\/\/tibukkyo.com\/en\/refundpolicy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
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Return the product<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Please contact the customer service specialist for return and exchange, we will further understand your usage status, and handle return and exchange for you as soon as possible<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Can I return the product within the 7-day appreciation period?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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According to the provisions of the Consumer Protection Law, TIBUKKYO, Taiwan's Derong Collection, allows you to enjoy the seven-day appreciation period of the arrival of the goods.It is counted from the next day after the consumer completes the receipt of the receipt to the 7th day.<\/span><\/p>\n

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Once the product is worn and used, it is unpacked and used, and returns are not accepted.<\/span>After receiving the product for more than 7 days, depending on the situation, please contact customer service LINE: @Lnx5359h<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Under what circumstances can I not return or exchange the goods?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We attach great importance to each customer's ability to choose the product that suits them. The following situations cannot be returned or exchanged:<\/p>\n

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  1. Once the product is worn and used, it is unpacked and used, and returns are not accepted.

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  2. Returns will not be accepted more than 7 days after receipt of the item.

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  3. If the product is malfunctioned, damaged, worn, scratched, scratched, dirty, damaged or incomplete due to human factors caused by the consumer's improper use and disassembly, or the invoice and accessories are not complete, the return will not be accepted.

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    Shipping charges for returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    We assure you that if you receive a defective item, we will pay for the return shipping. We follow the principle that the responsible party bears the shipping costs incurred for returns and exchanges, as follows: <\/p>\n

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    \u3010What the company is responsible for\u3011<\/p>\n

     1. Product quality problems. <\/p>\n

    2. Wrong or missing items. 

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    \u3010Customer responsibility\u3011<\/p>\n

    1. Wrong choice of wrist circumference, additional beads need to be added or re-matched.<\/p>\n

    2. Don't like the style you received. <\/p>\n

    3. Ore cracks in the natural texture of the ore... within the normal range and other non-quality problems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    [Return & Exchange Application Instructions]<\/strong><\/p>\n\n\n\n


    According to the provisions of the Consumer Protection Law, TIBUKKYO, Taiwan's Derong Collection, allows you to enjoy the seven-day appreciation period of the arrival of the goods.<\/strong><\/p>\n\n\n\n

    It is counted from the next day after the consumer completes the receipt of the receipt to the 7th day.<\/strong><\/strong><\/p>\n\n\n\n

    1. Once the product is worn and used, it is unpacked and used, and returns are not accepted.<\/strong><\/li>
    2. Returns will not be accepted more than 7 days after receipt of the item.<\/strong><\/li>
    3. If it is not due to its own defects, such as the customer choosing the wrong wrist part, the consumer needs to pay the freight handling fee for returning the product by himself<\/strong><\/li>
    4. For returns and exchanges, please contact the customer service of Derong Collection (LINE: @Lnx5359h), and we will assist you in handling returns and exchanges as soon as possible.<\/strong><\/li>
    5. If the product is malfunctioned, damaged, worn, scratched, scratched, dirty, damaged or incomplete due to human factors caused by the consumer's improper use and disassembly, or the invoice and accessories are not complete, the return will not be accepted.<\/strong><\/li>
    6. If the product is due to personal preference factors (not the product itself is defective, out of stock, etc.), the consumer must pay the freight handling fee for returning the product by himself.<\/strong><\/li>
    7. The used shopping credit is no longer valid after the checkout is completed, and the coupon cannot be retrieved after the return application is completed, please understand.<\/strong><\/li>
    8. When all return operations are completed (Derong Collection TIBUKKYO has received the returned goods), we will take the initiative to contact you for the refund operation.<\/strong><\/li>
    9. Products that are customized and designed according to the customized payment according to the consumer's request cannot be returned<\/strong>.<\/li><\/ol>\n\n\n\n

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